Pedagogically, commuter students differ from residential students in the time spent on campus and their access to available support systems. The problem is compounded in urban commuter schools where differences in ethnicity, language, religion and different learning styles further separate the students away from campus. This necessitates systems capable of providing support 24/7 and accessible from both on and off the campus. For the past three years, we have been using online homework system, group learning activities based on LUCID, and Chemistry Honor Society tutors to help our students learn the material. These systems are valuable to some students, but fail to reach all students. This presentation will describe a web-based, self-help system that is available to all students at all times. This approach mixes conventional web-based materials with video taped hints, to lead the student through exam-level problems. This approach (1) is not book-specific, (ii) addresses problems that are generally multi-concept and not addressed by commercial online programs, (iii) instructor-led solution broken down to steps starting with a strategic discussion of the problem statement, and (iv) digitized step-wise solution available as sequential video hints only when the student fails to give a correct answer on their own at each step. The self-help tool is evolving further with more content and communication features that allows students to talk to each other and with their instructor. The development of the project as it attempts to connect learning outside-the-classroom with an active in-class learning environment will be presented.